Dashen Bank would like to invite qualified and competent applicants to apply for the following vacant post.
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Our mission is to help people get jobs. We work towards improving the recruitment journey through daily job posts. We create a collaborative workplace that strives to create the best experience for job seekers
1. Senior Customer Service Officer – Cash I for Negele & Moyale
Location: Negele, Moyale
Employment Type: Full time
Salary: As per the Bank’s attractive salary scale
Job Description:
Senior Customer Service Officer – Cash I for Negele & Moyale
DB/ Vacancy- 0222/23
Job Summary
The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Skills Competencies & Educational background
- Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
- Experience At least four (4) years of banking experience.
Application Form: Senior Customer Service Officer – Cash I for Negele & Moyale
Deadline: Oct 16, 2023
2. Senior Customer Service Officer – Cash I for Robe Area
Location: Robe Area
Employment Type: Full time
Salary: As per the Bank’s attractive salary scale
Job Description:
Senior Customer Service Officer – Cash I for Robe Area
DB/ Vacancy- 0223/23
Job Summary:
The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Skills Competencies & Educational background
- Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
- Experience: At least four (4) years of banking experience
Application Form: Senior Customer Service Officer – Cash I for Robe Area
Deadline: Oct 16, 2023
3. Customer Service Manager I for Robe area
Location: Robe Area
Employment Type: Full time
Salary: As per the Bank’s attractive salary scale
Job Description:
Customer Service Manager I for Robe area
DB/ Vacancy- 0220/23
Job Summary:
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
Skills Competencies & Educational background
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration.
- Experience: Minimum of Six (6) years banking experience.
Application Form:Customer Service Manager I for Robe area
Deadline: Oct 16, 2023
4. Branch Manager I –Robe Area
Location: Robe Area
Employment Type: Full time
Salary: As per the Bank’s attractive salary scale
Job Description:
Branch Manager I –Robe Area
DB/Vacancy- 0221/23
Job Summary:
The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.
Skills Competencies & Educational background
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration.
- Experience: Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.
Application Form: Branch Manager I –Robe Area
Deadline: Oct 16, 2023
5. Ethics Officer
Location: Addis Ababa
Employment Type: Full time
Salary: As per the Bank’s attractive salary scale
Job Description:
Ethics Officer
DB/ Vacancy- 0219/23
Job Summary:
Ethics Officer will be responsible for ensuring the Bank’s control policies and procedures serve for Ethics and avoiding or minimizing improprieties, allegation, complaints, and conflict of interest. S/He is responsible to analyze and identify incidents or cases from internal and external audit reports that may lead to corruption and improprieties and recommend for possible solution. The job holder is also responsible to conduct research under the supervision of Senior Ethics Manager to identify gaps on bank’s policy and procedure which may cause for improprieties.
Skills Competencies & Educational background
- Bachelor Degree in Accounting, management, Economics, Law, Business Administration, or related fields.
- Experience: At least Four (4) years’ experience
Application Form: Ethics Officer
Deadline: Oct 14, 2023
6. District Credit Analyst for Dire Dawa District Office (Re-advertised)
Location: Dire Dawa
Employment Type: Full time
Salary: As per the Bank’s attractive salary scale
Job Description:
1. District Credit Analyst for Dire Dawa District Office
DB/ Vacancy- 0218/23
Job Summary:
The Credit Analyst is responsible for activities related to credit analysis and appraisal in the District Office. These include identifying, mitigating factors for credit risk(s); making in-depth credit analysis and appraisal using appropriate analysis techniques; and ensuring that the findings of the analysis are true and correct as per the Bank’s policies and procedures.
Skills Competencies & Educational background
- Bachelor Degree in Business Administration, Economics, Accounting, Management, Banking, Finance or other related fields.
- Experience: At least five (5) years’ banking experience of which at least two (2) years in credit area.
Application Form: District Credit Analyst for Dire Dawa District Office (Re-advertised)
Deadline: Oct 14, 2023
7. Resident Auditor II- Addis Ababa
Location: Addis Ababa
Employment Type: Full time
Salary: As per the Bank’s attractive salary scale
Skills Competencies & Educational background
- Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration.
- Experience: A minimum of Four /4/ years relevant experience.
Application Form: Resident Auditor II- Addis Ababa
Deadline: Oct 14, 2023
Application Instructions:
1. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
2. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory). Final Click to Apply
NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.· Female applicants are highly encouraged to apply
Keep in touch and follow us on our social media channels to receive the most recent updates regarding available opportunities. Facebook
Join us on Telegram
Our mission is to help people get jobs. We work towards improving the recruitment journey through daily job posts. We create a collaborative workplace that strives to create the best experience for job seekers