Dashen Bank was founded in September 1995. Dashen Bank coined its name from the highest peak in Ethiopia, mount Dashen, and aspires to be the Best in Class Bank in Africa. Headquartered in Addis Ababa, the Bank is among the biggest private Banks in Ethiopia. It operates through a network of more than 450+ Branches, ten dedicated Forex Bureaus, 400+ ATMs, and 950 plus Point-of-Sale (POS) terminals spread across the length and breadth of the nation. It has established correspondent banking relationships with 462 banks covering 70 countries and 170 cities across the world.
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Our mission is to help people get jobs. We work towards improving the recruitment journey through daily job posts. We create a collaborative workplace that strives to create the best experience for job seekers
Dashen Bank would like to invite qualified and competent applicants to apply for the following vacant post.
1. District Relationship Officer (Conventional/IFB)
Location: Dire Dawa
Senior Level (5+ years experience)
Employment Type:
Full time
Salary:As per the Bank’s attractive salary scale
Job Description
District Relationship Officer (Conventional/IFB)
DB/ Vacancy- 0188/23
Job Summary
The District Relationship Officer will be responsible for achieving business growth for Retail & MSME/IFB Banking by providing quality relationship management to new and existing customers in assigned district. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities.
Skills Competencies & Educational background
Bachelor Degree in business administration, banking, finance, management or related fields.
Trainings and courses in banking operations (domestic, credit and international banking operations).
Experience
At least five (5) years successful experience in banking or customer contact role
Application Form: District Relationship Officer (Conventional/IFB)
2. Pool – Senior Customer Service Officer I for Branches under Dire Dawa District
Location: Dire Dawa
Salary:As per the Bank’s attractive salary scale
Job Description
Pool – Senior Customer Service Officer I for Branches under Dire Dawa District
DB/ Vacancy- 0187/23
Job Summary
The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Skills Competencies & Educational background
- Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
Experience
- At least four (4) years of banking experience
Application Form:Pool – Senior Customer Service Officer I for Branches under Dire Dawa District
3. Customer Service Manager I for Dawe Branch
Location: Dire Dawa
Salary:As per the Bank’s attractive salary scale
Job Description
Customer Service Manager I for Dawe Branch
DB/ Vacancy- 0186/23
Job Summary
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
Job Requirements
Academic & Professional Qualification
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration
Experience
- Minimum of Six (6) years banking experience
Application Form: Customer Service Manager I for Dawe Branch
4. Customer Service Manager I for Aweday Branch
Location: Dire Dawa
Salary:As per the Bank’s attractive salary scale
Job Description
Customer Service Manager I for Aweday Branch
DB/ Vacancy- 0185/23
Job Summary
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
Job Requirements
Skills Competencies & Educational background
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration
Experience
- Minimum of Six (6) years banking experience
Application Form:Customer Service Manager I for Aweday Branch
Pool – Customer Service Manager I for Branches under Dire Dawa District
Location: Dire Dawa
Salary:As per the Bank’s attractive salary scale
Job Description
Pool – Customer Service Manager I for Branches under Dire Dawa District
DB/ Vacancy- 0184/23
Job Summary
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
Skills Competencies & Educational background
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration
Experience
- Minimum of Six (6) years banking experience
Application Form:Pool – Customer Service Manager I for Branches under Dire Dawa District
APPLICATION INSTRUCTIONS:
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory
NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
· Female applicants are highly encouraged to apply
Application Dealine: Aug 31, 2023
Keep in touch and follow us on our social media channels to receive the most recent updates regarding available opportunities. Facebook
Join us on Telegram
Our mission is to help people get jobs. We work towards improving the recruitment journey through daily job posts. We create a collaborative workplace that strives to create the best experience for job seekers