Infinity Advanced Technology Solutions P.L.C. (IATS) is a leading medical and IT equipment distributor and technical service provider in Ethiopia.
Infinity Advanced Technology Solutions would like to invite qualified and competent applicants to apply for the following vacant Post.
1. Junior Field Service Engineer
Location: Addis Ababa (with frequent field travel), Addis Ababa
Job Summary:
The Junior Field Service Engineer (JFSE) is a learning level position that is responsible for meeting daily service repair needs of the customer’s equipment through on site learning process and driving customer satisfaction through service excellence.
Technical Task:
Working with senior field Engineers on basic troubleshooting, inspection, installation, maintenance and service repair needs on various equipment.
Completing Preventative Maintenance and Functional Management Inspections under the supervision of senior engineers;
Maintaining tools and test equipment properly and ensuring they are calibrated.
Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
Skill and educational background
- BSc Biomedical Engineering / Electrical Engineering
- 0-2 years of relevant experience
- Registered and licensed Junior Biomedical Engineer: Ministry of Health
- Repair, maintenance and measuring instruments training certificate: National Metrology Institute
2. Senior Field Service Engineer
Location: Addis Ababa (with frequent field travel), Addis Ababa
Salary: Negotiable
Job Summary:
Senior Field Service Engineer (SFSE) is responsible to perform timely and accurate installation, corrective and preventive maintenance of various modalities of equipment. The SFSE is also responsible for driving customer satisfaction through service excellence.
Competencies:
Complete on-time and accurate installation, corrective/preventive maintenance and field modification instructions (FMIs) on various equipment
Follow all Field Modification Instructions and/or Instrument Service Information bulletins.
Order and manage repair parts cycle times
Maintain tools and test equipment properly and ensuring they are calibrated
Comply with Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements
Skill and educational background
- MSC/ BSc Biomedical/Electrical Engineering
- 3 – 5 years’ experience providing repairs/troubleshooting and preventative maintenance on designated equipment*
Experience providing repairs/troubleshooting and preventative maintenance on, mechanical, electromechanical, and/or electronic equipment. - Experience interfacing with both internal team members and external customers as part of a solution-based service process.
- Experience on Customer Handling
- Experience with Web applications as well as Microsoft suite of products.
- Experience on customer handling
- Basic Understanding/Experience on Networking and Good Computer Skill
Application way
Interested applicants candidates shall submit their motivation letter along with their non-returnable recent CV and credentials before or on December 28, 2023 via Email: recruitment@infinity-et.com;
Note: – Please make sure you mention the vacancy title in the subject line of your application.
Only shortlisted candidates will be contacted!