Pave Logistics and Trading Plc would like to invite qualified and competent applicants to apply for the following vacant post.
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Our mission is to help people get jobs. We work towards improving the recruitment journey through daily job posts. We create a collaborative workplace that strives to create the best experience for job seekers
1. Junior Customer Service Officer
Location: Addis Ababa
Expereince: Fresh Graduate
Employment Type: Full time
Salary: As per the company scale
Job Description:
BASIC FUNCTION/GENERAL:
Under the direct supervision of the Customer Service division head he/she exhaustively manages the flow of import/export with the customer. Keep record information on Pave database to substantiate his/her work & Identify Delayance problems and report to clients.
DUTIES AND RESPONSIBILITIES:
Ensure that necessary information is filled to the system,
Update information about, every status of each transaction by contacting branches, Drivers, & clients by using the communication channel of the company.
Follow Document dispatch of branches /for transit purposes,
Receive export orders (SI) from client & make sure full document is collected timely
Collect seals & containers from shipping companies,
Follow and make sure the trucks arrive to port and catch the schedule /vessel,
Send export container delivery documents and report to the customer,
Record and report trucks’ arrival departure delay and detention with core,
Report any operation difficulties to superior timely Compliance or adhere to internal regulatory rules, regulations, policies & procedures,
Cooperate with other internal departments as required,
Prepare and submit weekly, monthly, and quarterly reports to the operation manager,
Discharge all assignments given & instructed to do by his/her superior,
Perform other related duties as required
Demanded position – 2
Salary- As per the company scale
– Additional benefits
– Limited health coverage
Job Requirements
Qualification: Engineering, Information Technology, Computer Engineering, Information System or other related
Bsc Degree in Engineering 2022 and 2023 graduates only
Above 3.00 CGPA
Willing to work in the logistics industry
Excellent written and verbal English communication skill (Mandatory)
Excellent organization and time management skills
Excellent customer service skills with the ability to build appropriate professional, friendly and accessible relationships with people who use the service.
Team Player
0 years of work experience
Application way
Interested applicants who fulfil the above requirements can apply through the following form:- https://forms.gle/UQ1NPm83wmVkh4sL8
NB – Make sure to fill out the form carefully as it is our primary source to make the shortlisting
– Only shortlisted candidates will be contacted
Deadline: Oct 16, 2023
Keep in touch and follow us on our social media channels to receive the most recent updates regarding available opportunities. Facebook
Join us on Telegram
Our mission is to help people get jobs. We work towards improving the recruitment journey through daily job posts. We create a collaborative workplace that strives to create the best experience for job seekers