Washington Medical Center (WMC) is a specialized secondary care health facility managed and staffed by Ethiopian, American and other visiting doctors who are committed to provide quality & affordable health care for residents of Addis Ababa including the international community.
The company is owned and managed by a group of physicians who have decades of experience in healthcare service and management with training and exposure to western standard healthcare and training.
The medical center is born as a result of the shareholders’ deep understanding of the demand for high quality healthcare service in Ethiopia and their deep commitment to contribute what they can towards meeting that. It opened its doors for service in January 2015. It has since become one of the best and the biggest medical centers operating in Addis Ababa serving more than 120,000 patients in just five years.
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Our mission is to help people get jobs. We work towards improving the recruitment journey through daily job posts. We create a collaborative workplace that strives to create the best experience for job seekers
Washington Medical Center (WMC) would like to invite qualified and competent applicants to apply for the following vacant post.
1. Junior Customer Service Officer
Recruiter: ABH Partners PLC
Location: Addis Ababa, Addis Ababa
Experience: Fresh Graduate
Salary: Attractive
Job Description
Required No: Twenty (20)
Location: Addis Ababa
Duration: Full Time
Starting Date: Immediately after employment agreement concluded
Reporting to: Admin & Finance Director
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, or chat.
- Listen attentively to customer concerns, diagnose issues, and provide effective solutions.
- Maintain a strong understanding of our products/services to assist customers effectively.
- Process orders, returns, exchanges, and refunds following established procedures.
Keep accurate records of customer interactions and transactions.
Follow up with customers to ensure their concerns have been resolved to their satisfaction.
Collaborate with other team members and departments to resolve complex customer issues.
Stay updated on company policies, products, and promotions to provide accurate information to customers.
Provide feedback to improve customer service processes and procedures.
Strive to meet or exceed customer service goals and metrics
Skills Competencies & Educational background
- Bachelor’s Degree in any related field of study.
- Previous customer service experience is a plus.
- Strong communication and interpersonal skills.
- Empathetic and patient with the ability to handle difficult customer situations.
- Excellent problem-solving and decision-making abilities.
- Computer literacy.
- Proficient in using customer service software and tools.
- Ability to work in a fast-paced environment and adapt to changes.
- Attention to detail and organizational skills.
Additional Information:
This position may require weekend or evening work.
Customer Service Representatives should maintain a professional and courteous demeanor at all times
Application way
Interested applicants can apply Using Below Application link
https://ethiotalent.com/job-detail/83
Deadline Sep 20, 2023
2. Junior Nurse
Recruiter: ABH Partners PLC
Location: Addis Ababa
Employment Type: Full time
Salary: Attractive
Job Description
Required No: Twenty (20)
Location: Addis Ababa
Duration: Full Time
Starting Date: Immediately after employment agreement concluded
Reporting to: Admin & Finance Director
Key Responsibilities:
- Identify patients’ care requirements focus on their needs and act on them.
- Nurture a compassionate environment by providing psychological support.
- Resolve or report on patients’ needs or problems.
- Prepare patients for examinations and perform routine diagnostic checks (monitor pulse, blood pressure and temperature, provide drugs and injections etc.).
- Report to the head nurse or the person in charge about any damaged patient room equipment’s or working instruments.
- Monitor and record patient’s condition and document provided care services.
- Treat medical emergencies.
- Administer workloads.
- Follow care regulations and standards.
- Work within and cooperate with a multidisciplinary team.
Skills Competencies & Educational background
- BSC degree in Clinical Nursing or related field of studies.
- License certification.
- A minimum of one to two years hand on experience is an advantage.
- Practice with Kindness, ethics and Honesty to give the best and complete nursing care possible.
- Familiarity with professional and technical emerging knowledge.
- Problem solving skills and ability to multi-task.
- Compassionate with good communication skills.
- Excellent teamwork skills.
Application way
Qualified applicants can apply through Using below Application link:
https://ethiotalent.com/job-detail/84
Deadline Sep 20, 2023
Keep in touch and follow us on our social media channels to receive the most recent updates regarding available opportunities. Facebook
Join us on Telegram
Our mission is to help people get jobs. We work towards improving the recruitment journey through daily job posts. We create a collaborative workplace that strives to create the best experience for job seekers